Meet DRAI
Your Conversational Health Assistant
DRAI simplifies discussing your symptoms. Describe how you feel, and DRAI will listen, organize, and guide you to the next step — self-care, pharmacy support, or seeing a clinician. If a doctor’s visit is needed, DRAI can book your appointment and share a summary of your symptoms. DRAI provides safe health information and triage support, helping you make informed decisions about your care.
Why Choose DrAI?
Simple & human
Talk naturally — DRAI understands everyday language.
Trusted guidance
Get reliable, evidence-based next steps without guessing.
24/7 availability
Get help whenever you need it — day or night.
Save Time
Streamlined visit summaries help providers focus on your care, not paperwork.
Next Steps After Consultation?
If your situation does not require a doctor visit, the system provides a downloadable PDF prescription. You can take it to the nearest pharmacy to obtain the medication and receive usage guidance—making access to treatment fast and convenient.
- In all cases, you can download a summary of your consultation.
Professional Review Dashboard
Administrators can securely access the conversation between the patient and the AI through the dashboard. This allows them to verify the accuracy of the information provided and ensure the quality and safety of the guidance offered.
FAQ (Frequently Asked Questions)
What is DRAI?
DRAI is a conversational AI health assistant designed to help you talk about your symptoms in plain language. It listens, organizes your inputs, and offers safe, evidence-based next-step guidance.
How does DRAI help me?
DRAI helps you understand what to do next when you’re not feeling well. Depending on your situation, it can guide you toward self-care advice, pharmacy support, or scheduling a visit with a healthcare professional.
Does DRAI provide medical diagnoses?
No. DRAI does not provide medical diagnoses. It offers general health information and triage support to help you decide the most appropriate next step for your care.
Can DRAI book doctor’s appointments?
Yes. When DRAI determines that seeing a clinician is the best option, it can seamlessly help you book an appointment with a qualified healthcare provider.
What happens after DRAI books an appointment?
DRAI creates a concise summary of your conversation—highlighting your symptoms, concerns, and relevant information—so your doctor can review it before your visit. This helps you arrive prepared and saves time during your appointment.
Is DRAI safe to use?
Yes. DRAI is designed to provide safe, responsible health guidance based on your inputs. However, it’s important to remember that it’s not a substitute for professional medical advice, diagnosis, or treatment.
Is training available for pharmacy and nursing staff?
Absolutely! We offer comprehensive training sessions tailored to pharmacy staff, nurses, and other healthcare professionals. Ongoing support ensures a smooth transition to X.eMAR and optimal utilization of its features.
What should I do in an emergency?
If you believe your situation is urgent or life-threatening, do not use DRAI. Please call your local emergency number or go directly to the nearest emergency department.
Can I use DRAI for my family members?
Yes. You can use DRAI to discuss symptoms for yourself or a family member. Just be sure to provide accurate information to ensure the most appropriate guidance.
Is my information private?
Absolutely. DRAI is built with privacy and security in mind. Your personal health information is kept confidential and shared only as needed for your care, such as when booking an appointment with your consent.
When should I use DRAI?
Use DRAI anytime you’re unsure about your symptoms or what type of care you might need. It’s a convenient first step toward feeling better—available 24/7 from your phone, tablet, or computer.
